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M3062PT2-EPB User’s Manual 5. Troubleshooting
R20UT0211EJ0300 Aug 16, 2012 Page 99 of 104
Rev.3.00
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", contact us from the following URL.
http://www.renesas.com/inquiry
For prompt response, please specify the following information:
(1) Operating environment
- Operating voltage: [V]
- Operating frequency: [MHz]
- User-system: Connected/Disconnected
- Clock supply to the MCU: Emulator/User-system
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency of errors: always/frequency ( )
(3) Problem
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