Renesas PCA7414 Informacje Techniczne Pobierz pdf (Strona 14)

6. How to Request for Support

After checking this manual, fill in the following information and email to your local distributor.

For prompt response, please specify the following information:

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(1)Contact address

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•Company name

•Department

•Responsible person

•Phone number

•Fax number

• E-mail address

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(2)Product information

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•Name of the programming adapter

•Serial number

•Date of purchase

•Target MCU

•Symptoms (Fails blank check/Cannot write a program/Fails verification etc.)

•Detailed symptoms

•How often does the problem occur? (2 out of 10 etc.)

•When did the problem start to occur? (Since purchase/Used to work correctly)

•Type name of the PROM programmer (Advantest R4945A etc.)

•Specified device when writing to PROM (M27C101 etc.)

•Specified programming area when writing to PROM

•Switch settings of the adapter when writing to PROM

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Renesas PCA7414 Informacje Techniczne Strona 14