Renesas Single-Chip Microcomputer M38C89T-ADF Instrukcja Użytkownika Pobierz pdf (Strona 76)

M38000T2-CPE User’s Manual 5. Troubleshooting

R20UT0213EJ0600 Rev.6.00 Page 76 of 82

Oct. 20, 2010

5.3 How to Request for Support

After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send

the information to your local distributor.

http://tool-support.renesas.com/eng/toolnews/registration/support.txt

For prompt response, please specify the following information:

(1) Operating environment

- Operating voltage:

[V]

- Operating frequency:

[MHz] (Clock division ratio: )

- Emulator MCU:

- Emulator MCU type selection switch setting: RFS/RSS, RLFS/RLSS

- Firmware version:

- Emulator debugger type and its version

(2) Product Information

- Target MCU name:

- Emulator name:

- Optional product name:

(3) Condition

- The emulator debugger starts up/does not start up

- The error is detected/not detected in the self-check

- Frequency of errors: always/frequency ( )

(4) Problem

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Renesas Single-Chip Microcomputer M38C89T-ADF Instrukcja Użytkownika Strona 76